Data Retention
Jab tak aapka account active hai, aapka data hamara kol reh sakta hai. Account delete karne ke baad, transaction records banking laws ke under rehte hain but personal identifiers remove ho jate hain.
LEGAL REFERENCE
Privacy Policy – 75 pkr Par Aapka Malumat Mehfooz
Jab aap 75 pkr par account kholte ho, aapka personal aur financial data hamara zimmedari hoti hai. Hum encryption, secure servers, aur strict data protocols use karte hain...
Encryption securedAccount verificationData protection
Hamara Data Privacy Stance
75 pkr sirf wahi personal information collect karta hai jo aapko account setup, deposits, withdrawals, aur account verification ke liye chahiye. Email, naam, phone number, aur payment details—yeh sab encrypted rahte hain. Hum third-party advertisers ko aapka data nahi dete. JazzCash, Easypaisa, SadaPay aur Raast ke zariye jo transaction data flow hoti hai, woh inke legal frameworks ke andar surkshit rahti hai.
Aapka withdrawal history sirf aapke liye visible hoti hai, kisi aur ko nahi. Pakistan mein jahan local qanoon ijazat deta hai, wahan hum in rules ko follow karte hain.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
PRIVACY CONCERNS QADAM
Privacy Questions? Hamse Raabta Karein
Team online
Email Support
Aapke privacy se related koi bhi sawaal ho to hamein email karein. Hamara team 24 hours mein jawaab deta hai. Aapke concerns ko seriously lete hain aur jaldi resolve karte hain.
Live Chat
Support dashboard ke through live chat karein aur apne account ko lekar koi privacy issue discuss karein. Hamara agent aapko step-by-step madad karega.
Data Access Request
Apne sab personal data dekh sakte ho jab aap settings mein jayen aur 'Account Data' section open karein. Wahan aapka profile, transaction history, aur preferences clear hain.
SECURITY CREDENTIALS
Privacy Safeguards Hamara Standard
SSL Encryption
Har transaction aur login session SSL ke through encrypted hota hai. Aapka data transfer ho raha ho ya stored ho, encryption active rehti hai. Yeh same technology banks use karte hain.
Account Verification
Account khulte waqt identity verify hoti hai. Yeh duplicate accounts aur fraud se baachata hai. Aapka real name aur contact sirf aapke account ke liye linked hota hai.
Password Security
Passwords hashed hote hain, plain text mein store nahi hote. Agar aap apna password bhool jayen to secure recovery link email ho jata hai.
Session Timeout
Inactivity ke baad aapka session automatically close ho jata hai takeh agar device chhoot jaaye to koi aur access nahi kar sake.
Payment Data Isolation
JazzCash, Easypaisa, SadaPay, aur Raast payment details ek alag secure server par store hote hain jo directly payment processor se connect hota hai.
Privacy Policy Updates
Agar hum apna policy update karein to aapko email se notify karte hain. Nayi terms accept karne se pehle aapko ek chance dete hain inhein padh lein.
CONSISTENCY ACROSS POLICIES
Privacy Aur Account Terms Mein Alignment
Withdrawals & Privacy
Withdrawal time privacy affect nahi karta. JazzCash, Easypaisa, SadaPay, Raast par jo time lag hota hai woh unka process hai, hamara nahi. Aapka account mein funds confirmed hone ke baad transfer start ho jata hai.
Geolocation Data
Hamara app aapki location request nahi karta unless aapne explicitly permission de di ho. Location sirf login security verify karne ke liye use hoti hai.
Marketing Opt-Out
Account settings mein aap email promotions opt-out kar sakte ho. Usi waqt se hamara team aapko promo emails nahi bhejega. Policy updates aur critical alerts kabhi rah jayengi.
Cookies & Tracking
75 pkr essential cookies use karta hai smooth gaming ke liye. Analytics cookies optional hain—aap browser settings se ya account settings se inhe disable kar sakte ho.
Third-Party Links
Agar hamari site par kisi aur brand ka link ho to unka privacy policy alag hota hai. Unhe click karte waqt unke terms apply honge, hamara nahi.
Data Breach Protocol
Agar koi breach happen karey, hamara legal team aur customers ko 48 hours ke andar notify karega. Aapko exact details aur next steps email mein milenge.
PRIVACY-FIRST FEATURES
Aapki Security Ke Liye Built-in Tools
Two-Factor Authentication
Login ke waqt aapka phone par code aata hai. Ek...
Login History
Account settings mein aapka login history visible hota hai—device type...
Payment Method Management
JazzCash, Easypaisa, SadaPay, Raast—jo bhi method add karein, aap isse...
Account Recovery
Agar account access khul jaaye, security questions aur email verification...
Withdrawal Verification
Pehli baar jab kisi naye account se withdrawal karo, extra...
Privacy Audit Trail
Aapke account par jo bhi major changes ho—password update, payment...
Aam Privacy Questions Ke Jawaab
Email aur phone sirf account security aur withdrawals ke liye zaroori hain. Email se aap apna account recover kar sakte ho. Phone se 2FA code milta hai. Yeh details third parties ko nahi dete—sirf account management ke liye use hote hain.
Deposits aur withdrawals process karne ke liye payment provider ko transaction details chahiye hote hain. Ye data encrypted tunnel ke through jaata hai aur provider ke secure servers par store hota hai. Hamara payment gateway sirf transaction status dekh sakta hai, aapka full card ya wallet details nahi.
Banking aur tax laws ke under transaction records 5-7 saal rakhne padh sakte hain. Lekin aapka personal information—name, phone, email—delete ho jata hai. Sirf transaction reference rahta hai accounting ke liye.
Nahi, jab tak aapne app ke settings mein location permission explicitly allow nahi ki. Login attempt se phir location check karte hain takeh fake logins detect ho saken. Browser ya OS level se aap location access remove kar sakte ho kabhi bhi.
Hamara security team 48 hours mein aapko notify karega—email aur SMS dono se. Aapko details milenge ke kya expose ho sakta hai aur next steps. Aap immediately apna password change kar sakte ho aur 2FA re-enable kar sakte ho.
Nahi, account settings se promo opt-out karne ke baad sirf account updates, security alerts, aur policy changes ke emails ayenge. Regular promotions band ho jayengi. Kabhi bhi re-enable kar sakte ho settings mein.
Login history pichle 90 din ka display hota hai aapke account mein. Purana history secure backup mein reh sakta hai lekin aapko dashboard par nahi dikta. Agar suspicious activity dekho tab hamse contact kar sakte ho aur full history request kar sakte ho.